FREQUENTLY ASKED QUESTIONS
IS THIS A SAFE ACTIVITY?
HOW MANY PEOPLE CAN BE IN ONE ROOM?
5 people can be in one room at a time. We can host parties of over 5 people but the groups will be split up.
We put your safety ahead of everything. All participants will wear coveralls, chest protectors, paintball masks, and heavy-duty gloves. We make it as safe as we possibly can but you need to know the limits of your body and understand the potential dangers of this exercise. You could potentially overexert yourself, pull a muscle, etc.
WHAT DO I WEAR?
IS THERE AN AGE RESTRICTION?
Definitely closed-toed shoes but we also recommend you bring comfortable clothing - such as workout clothes - you will be surprised how many calories you will be burning while smashing!
Yes. No children under the age of 18 are allowed to participate in the RAGE ROOMS. However, we do have SPLATTER rooms available for children ages 7 and over.
Absolutely. We watch for security reasons but each session is private and are not shared with other groups.
ARE THE SESSIONS PRIVATE?
DO I NEED TO BRING ANYTHING?
Every participant needs to bring closed-toed shoes and a form of ID to sign-in. Absolutely no exceptions will be made.
We also recommend a small towel, you will be working up a sweat for sure.
DO YOU HOST LARGE BIRTHDAY PARTIES/CORPORATE EVENTS?
Yes! For parties over 5 people, to get a quote, email us! We also do take special requests but these do need a minimum of two weeks notice.
For all inquiries, please email us at email@example.com.
WHAT ITEMS WILL WE BE BREAKING?
Depending on the package that you purchase. You may be breaking small, medium, or large items.
Small items may include: cell phones, shot glasses, plates, incense holders, wine glasses, paperweights, small electronics, CD's, VHS taples, etc.
Medium items: Medium plates, martini glasses, vases, vinyl's, lunch boxes, woodwork, wine bottles, speakers, DVD Players, etc.
Large items: mirrors, chairs, woodwork, breadboxes, TV's (<32"), furniture, computers, speakers, printers, etc.
Specialty items: Pianos, TV's (>32"), Printers, Salvaged Cars, etc. We don't always have everything available due to the difficult nature of acquiring some items.
WHAT IS YOUR CANCELLATION/RESCHEDULING/LATE POLICY?
We allow for 100% refunds on cancellations up to 24 hours in advance. Anything later will not be given ANY refund.
This is because we put a lot of work into preparing the packages, rooms, and generating a schedule. We will happily do a one-time reschedule for your session after 24 hours without a fee.
We advise clients to come in at least 10 minutes early to their allotted time to sign in and get suited up. The time you reserve is your time in the room. This does not include preparation. People who come in late will have their rage time cut, no exceptions. We can’t have people who have booked after you and arrived on time wait because you were late.
CAN WE DESIGN OUR OWN ROOM TO SMASH?
Yes! Pricing will depend on the intricacy of the scene.
CAN WE DRINK BEFORE HAND?
No, no food or beverages will be allowed inside the rooms. We also reserve the right to refuse anyone who appears to be under the influence or refuses to take a breathalyzer test. There will be no refunds or rescheduling.
CAN WE BRING OUR OWN WEAPONS?
CAN I USE MY PHONE WHILE INSIDE TO TAKE PICTURES OR VIDEOS?
You bet you can! But please note that we are not responsible for any damage to anything that you bring inside the room.
No, we provide all the weapon options available for you to Smash.
CAN I JUST WALK-IN?
In order for us to not waste your time, we do require you to book an appointment prior to you coming. This helps us with setting up the room prior to you arriving, giving you the full 15-25 minutes experience of smashing.
OK... WHAT IF I WANT MORE TIME OR MORE ITEMS TO BREAK?
Speak to us and ask! We offer upgrade packages depending on the scheduling of the day.
WHAT PRECAUTIONS ARE YOU GUYS TAKING FOR COVID-19?
We provide disposable suits per guest. These suits are disposed of after first use. We immediately sanitize all helmets and gloves with disinfectant spray and allow to dry. Gloves are also washed after first use. In addition to these precautions, we are limiting how many guests can hang out in our reception area for wait. We allow only one reservation per half hour.